Customer Service Representative Job at XPO Logistics, Eugene, OR

Q1hkUzFSUC81T1M2Z0hJcjY5cFc2QzMwTHc9PQ==
  • XPO Logistics
  • Eugene, OR

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $20.63
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Holiday work, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

St. Elizabeth Healthcare

Sterile Processing Tech SurgiCenter Job at St. Elizabeth Healthcare

 ...assembled, inspected, packaged, sterilized, stored, and distributed in a...  ...quality control of all items processed using multiple monitoring...  ...delivered.Endoscopy Procedures:Techs working in Endoscopy will...  ...GuidelinesKind and Length of Experience: Experience in Sterile Processing... 

Apple Lincoln Apple Valley

Receptionist P/T Job at Apple Lincoln Apple Valley

 ...location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.Apple Autos is seeking a skilled and friendly... 

Trinity Consultants Engineering & EHS Workforce Solutions

Environmental Health Safety Specialist Job at Trinity Consultants Engineering & EHS Workforce Solutions

 ...Responsibilities: Develop, implement, and maintain the environmental compliance programs including all regulatory permits. Manage and maintain the PSM (knowledge of), SWPP, SPCC, wastewater, and Air permitting regulatory programs. Monitor and analyze environmental... 

Oldcastle APG

Assistant Site Manager Job at Oldcastle APG

 ...Job ID: 510625 Oldcastle APG, a CRH Company, is North Americas leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturers portfolio of premier building products inspires endless possibilities while providing... 

Med Source Consultants

Physician Assistant - 3684 Job at Med Source Consultants

 ...Physician Assistant 3684 Cardiothoracic Surgery *Cardiothoracic Surgery NP or PA needed to work with a collaborative team of highly trained specialists. *North central Iowa. *This will be a mix of inpatient and outpatient work. Clinic and surgery. *Current...