Member Service Representative Job at Walrath Recruiting, Inc., Albany, NY

Qlg1VTF4dis3dWkvaDN3djdkOWI2eWIySXc9PQ==
  • Walrath Recruiting, Inc.
  • Albany, NY

Job Description

Salary: $40,000 - $50,000

Job Title: Member Service Representative

Job #: 5432

Location: Albany, NY

Category: Banking/ Customer Service

Position Type: Full-time, Permanent

Description:

Our client is currently seeking a Member Service Representative with outstanding customer service skills to join their team. This is a full-time, direct-hire position with benefits in Albany, NY.

Responsibilities Include:

• Open and maintain customer accounts by recording account information

• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

• Recommend potential products or services to management by collecting customer information and analyzing customer needs

• Prepare product or service reports by collecting and analyzing customer information

• Assist with processing, closing, and disbursing loans and loans underwriting.

• Greet and welcome members and visitors to the credit union in a professional manner

Qualifications:

• A bachelor’s degree in business is preferred, but not required.

• Prior banking experience is a plus.

• Must provide excellent customer service, ability to work independently, and great organizational skills.

• Knowledge of MS Suite, including Excel, is required.

Job Tags

Permanent employment, Full time,

Similar Jobs

Insight Global

Call Center Representative Job at Insight Global

 ...representative? Also are you able to work any day of the week M-S shifts starting as early as 7am and shifts ending as late as 8:30pm....  ...work 5 days a week 8 hours a day but you may get placed on weekend shifts are you Ok with that?-High School diploma or GED -Good... 

Sinica Education

Bilingual Business Development and Marketing Specialist (Chinese/English) Job at Sinica Education

 ...Ability to build rapport and establish long-term relationships with clients. Professional competency in spoken and written Mandarin Chinese and English WeChat, Xiao Hong Shu and/or social media marketing experience Ability to manage and prioritize multiple projects... 

American Rental Association (ARA)

HEAVY EQUIPMENT HAULER Job at American Rental Association (ARA)

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware, and Washington D.C., is hiring a Heavy Equipment Hauler in Baltimore, Maryland. The Heavy Equipment Hauler is responsible for the safe and efficient transportation... 

Weill Cornell Medicine

Translational Research Technician - Organoid and Drug Screening Job at Weill Cornell Medicine

The Fine Lab The Fine lab is a Neuro-oncology research group that makes use of complex 3D human brain tumor models (GLICOs: ; ) to perform translational research into glioblastoma. We are a diverse, multinational and interdisciplinary team (MD/PhDs, cell/ molecular biologists...

Ashland Springs Hotel

Join Lark's Restaurant as a Dishwasher! Job at Ashland Springs Hotel

 ...About the Role: Ashland Springs Hotel Lark's Restaurant Seasonal / Part-Time Dishwasher The Seasonal Dishwasher could become Part-Time...  ...'s reputation for quality service and cleanliness. Must have a Food Handlers Permit. Minimum Qualifications: Ability to read...